How to manage traffic and reception capacity in downtown businesses ?
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- © Photo taken in Brussels, Belgium
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Several temporary measures, exceptionally tolerated by the Borough of Ville-Marie, can be implemented outside of your business to ensure good management of customer traffic :
In addition, we encourage you, when possible, to identify a person responsible for the management of customer traffic outside among your employees to make aware of the health and distancing measures.
And why not turn to new technologies for traffic management? There are many solutions such as applications for making appointments or for retrieving orders in a smart locker. Discover these different solutions in this article !
As you know, since December 2, 2020, food establishments and outlets of the SAQ, drugstores or any space or stall in markets, especially covered markets, or flea markets are put in the same category as a commercial establishment are aimed at a restriction of the reception capacity.
The reception capacity must comply with the following ratio :
Employees are not included in the number of persons authorized. Moreover, this reception capacity must be clearly, visibly displayed. To this end, you can download a printable sign here. We also encourage you to consult the toolkit from the CNESST to make aware your employees about the measures.